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Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has updated its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.

Online Platforms Reaction

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The platform stated the new system was more in line with similar services.

They have suggested members to check their listings and adjust the sizing manually if necessary, which has left users frustrated.

Size Classification Changes

Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Shopper Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.